LV KNIGHTS CLEANING SERVICES
Privacy Policy
How information is received and used when you contact LV Knights about cleaning services.
Effective date:
Information you choose to provide
You may provide information through the Request a Free Quote form, the Uspacy website chat, or direct phone and email contact. Depending on what you share, this may include:
- Your name, phone number and email address.
- The cleaning service requested and property or service location.
- Property details, preferred timing and quote details.
- Open-text messages and website chat messages.
The information received depends on the fields you complete and the details you choose to include in your conversation.
How information is used
Information provided through these channels is used to respond to inquiries, prepare or discuss quotes, communicate about requested cleaning services, and manage leads and conversations. Information may also be used to operate and secure the website, including its inquiry features.
Website and CRM service providers
LV Knights uses service providers needed to operate the website and manage inquiries, including OpenAI / ChatGPT Sites for website hosting and operation, and Uspacy for CRM and website chat.
Quote requests are sent to Uspacy to create and manage leads. Website chat supports messages and contact details used in the conversation. These providers process information as part of supplying their respective services.
How long information is kept
LV Knights keeps personal information only for as long as reasonably necessary to respond to inquiries, prepare or discuss quotes, manage customer or prospective-customer relationships, meet legal obligations, and maintain security and business records.
Analytics, cookies and website technologies
LV Knights has not intentionally configured non-essential advertising or analytics tracking for launch. Necessary website, chat and hosting technologies may still be used by service providers to operate the site. This does not mean the site is completely cookie-free.
Sale and targeted advertising
LV Knights does not sell personal information and does not share personal information for targeted advertising.
Direct contact and privacy requests
If you call or email LV Knights, the contact details and information you share can be used to respond and discuss your cleaning needs.
You may email contact@lvkcleaning.com to ask questions about your information or request access, correction or deletion, subject to applicable law.